Laws & Patterns
Cognitive Bias

Anchoring Bias

First impressions heavily influence all subsequent judgments

Definition

People rely heavily on the first piece of information encountered (the 'anchor') when making decisions. This initial information serves as a reference point for all subsequent judgments, even when it's irrelevant.

Do

  • Lead with your strongest value proposition
  • Show higher-value options first in pricing
  • Create positive first impressions with polished onboarding
  • Use anchoring strategically in product presentations

Avoid

  • Start with negative or confusing experiences
  • Hide the most attractive options behind less appealing ones
  • Create poor first impressions that are hard to overcome
  • Ignore the power of initial positioning

When to apply

  • Pricing displays
  • Product comparisons
  • Onboarding flows
  • First impressions

Related topics

Similar principles

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