Empower users with self-controlled prompts, not system-generated ones.
Definition
This principle suggests that prompts and reminders initiated by users are more effective than those generated by the system. User-controlled triggers cater to individual needs and preferences, enhancing engagement and task completion rates.
Do
Allow users to set their own reminders and notifications
Provide easy-to-use controls for managing prompts
Make it simple for users to adjust the frequency and timing of reminders
Avoid
Avoid bombarding users with unsolicited notifications
Don't force users to follow system-generated prompts without customization options
Do not make it difficult for users to turn off or adjust reminders
When to apply
When designing reminder systems
When creating in-app notifications
When designing educational platforms or applications